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EnglishPod.com - Dialogue MP3 - Elementary - Hotel Upgrade
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At a Hotel В гостинице

A: Good afternoon. What can I do for you? - Добрый день! Чем могу помочь?

B: I’d like to check in please. I have a reservation under the name Anthony Roberts. - Я бы хотел зарегистрироваться. У меня бронь на имя Энтони Робертс.

A: All right R.O.B.E.R.T.S... Oh, Mr. Roberts we’ve been expecting you and here is your keycard to the presidential suite. - Хорошо. R.O.B.E.R.T.S... О, мистер Робертс, мы ожидаем вас, вот ваша карточка-ключ от президентских апартаментов.

B: But there must be some mistake; my reservation was for a standard room. - Но здесь, должно быть, ошибка. Я бронировал обычный номер.

A: Are you sure? Let me double check . - Вы уверены? Сейчас перепроверю.

B: Yeah. Here, this is my confirmation number. - Да. Вот мой номер подтверждения.

A: You’re right Mr. Roberts, there seems to be a mixup, unfortunately we’re overbooked at the moment. - Вы правы, мистер Робертс. Кажется, здесь ошибка. К сожалению, у нас все обычные номера заняты.

B: So - И ...

A: Not to worry. We’re pleased to offer you a complimentary upgrade. - Не беспокойтесь. Мы рады предложить вам бесплатное улучшение условий.

B: Presidential suite baby! - Президентские апартаменты! Да!
At a Hotel

A: Good afternoon. What can I do for you? - Good afternoon! How can I help?

B: I’d like to check in please. I have a reservation under the name Anthony Roberts. - I would like to register. I have a reservation under the name Anthony Roberts.

A: All right R.O.B.E.R.T.S... Oh, Mr. Roberts we’ve been expecting you and here is your keycard to the presidential suite. - Fine. R.O.B.E.R.T.S... Oh, Mr. Roberts, we are waiting for you, here is your key card to the presidential suite.

B: But there must be some mistake; my reservation was for a standard room. - But there must be a mistake here. I booked a regular room.

A: Are you sure? Let me double check. - Are you sure? I'll double check now.

B: Yeah. Here, this is my confirmation number. - Yes. Here's my confirmation number.

A: You're right Mr. Roberts, there seems to be a mixup, unfortunately we’re overbooked at the moment. - You're right, Mr. Roberts. There seems to be a mistake here. Unfortunately, all our regular rooms are occupied.

B: So - And...

A: Not to worry. We’re pleased to offer you a complimentary upgrade. - Do not worry. We are pleased to offer you a free upgrade.

B: Presidential suite baby! - Presidential apartments! Yes!

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